Select Date and time and toggle on the two options that allow your computer to set the time and time zone automatically.Go to Settings and click on Time and Language.If you’re using incorrect date and time settings, 1Password’s security alerts will go off, blocking your login attempt. The webpages you visit, including 1Password, use this information to assess the security risks coming from your connection request. Check Date and Time SettingsĪllow your PC to set up your date and time settings automatically. If this issue is caused by the other extensions interfering with 1Password, this method should help you fix it. Of course, you need to keep the 1Password extension active. If the problem persists, update your browser and disable all your browser extensions. Try logging in in a private tab and check if you notice any improvements. Go to, enter your credentials, and check the results. If you can’t sign in using the standalone app, check if you’re able to log in using your web browser. Use a blank Notepad document to make sure you’re entering the right credentials for your 1Password account. Click on your keyboard language icon and change it if necessary. Simply put, maybe you’re not entering the characters you think you’re typing. Different keyboard layouts may use different key arrangements. ![]() And sometimes I forget to change back the layout. I often switch between the English (US) and French (France) keyboard layouts on my computer. Additionally, make sure you’re using the correct secret key associated with your account. If you have multiple 1Password accounts, ensure you’re using the email address you initially used to create your main account. However, when you enter the exact same password you used to log in, you may get a new authentication error. More specifically, after you log in, the Authentication Error message pops on the screen, prompting you to enter your email address, the secret key, and other additional details. Keep in mind that authentication errors usually occur after you changed your account password. Troubleshooting 1Password Authentication Errors Let’s see how you can troubleshoot this problem. ![]() ![]() But users may sometimes get a mysterious authentication error when trying to log in to their 1Password accounts. There are plenty of password managing tools you can choose from, and 1Password is a great choice.
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